Lookups, limits and cost
What is free, what is counted, and how to check what you have used.
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Reviewed 24 September 2026
Step by step
- Your first cases are free Every account gets a small number of tracked cases at no cost. The number is set by the administrator and shown on the tracker page.
- After that your plan decides Each plan carries an allowance of tracked cases. The tracker page shows the allowance, what is used, and what is left.
- Refreshing a tracked case is free within the window The platform keeps each court record for a few hours. A refresh inside that window is answered from the cache and costs nothing.
- Searching costs even when it finds nothing The provider charges for the call, not for the answer, so a failed search is metered too. This is why the captcha and the court filter exist.
- Check your usage The tracker page carries your own figures. Administrators see the platform’s, with what the cache saved, under Court data and usage.
Worth knowing
- Allowances count tracked cases fed by the court data. Cases you type in by hand are never counted and never limited.
Questions
I have used my allowance. What now?
Keep tracking by hand — the manual form stays available and is free — or move to a plan with a larger allowance.
Does removing a tracked case give the allowance back?
No. The lookup has already been paid for.
How current is a cached record?
The cache window is a few hours and the age is printed on the case. Anything older is fetched fresh.
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Reviewed 24 September 2026