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Two-step sign-in

Turning it on, the backup codes, and what to do if you lose the phone.

Open this page Reviewed 24 September 2026

Step by step

  1. Open Sign-in security Under Settings in the portal menu.
  2. Scan the code with an authenticator app Any of them — Google Authenticator, Aegis, 1Password, your password manager.
  3. Enter a code to arm it It is only turned on once a code from your app has been accepted, so it cannot be armed against a phone that never worked.
  4. Save the backup codes somewhere that is not the phone Each is usable once. They are the way back in when the phone is gone.
  5. Test it by signing out and in Better to find a problem now than at a registry counter.

Worth knowing

  • A code that has already been used is refused, even inside its thirty seconds. Reading one out across a room does not let somebody else in behind you.

Questions

I have lost my phone and my codes.
Contact support from the email address on the account. Recovery is deliberately slow and manual, because a fast one is a way in for somebody else.
Can I turn it off?
Yes, from the same page, with your password.

Next

Your data, and taking it with you What is stored, what is encrypted, how to export it, and how to close the account. The activity trail What was changed, by whom, and when — written once and never edited.
All guides Reviewed 24 September 2026