Booking a consultation
Requesting a slot, what happens next, and how to change or cancel it.
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Reviewed 24 September 2026
Step by step
- Pick a mode In person, telephone or video — whichever the advocate offers. The mode is on the booking and on both calendars, so nobody turns up at an office for a phone call.
- Pick a date and slot Only slots the advocate has published are offered, and a slot someone else has already taken disappears as you look at it.
- Say what it is about One or two lines. This is the first thing the advocate reads, and a request that says what the matter is gets answered faster than one that says "need help".
- Send the request It is now Pending. The advocate confirms or declines it, and you get a notification either way.
- Watch for the confirmation Appointments shows the status. Once confirmed, it appears on your calendar and you can subscribe to that calendar from your phone.
Worth knowing
- A booking is a request for time, not an engagement. What you agree to pay, and for what, is settled between you and the advocate.
- Consultation fees are paid to the advocate directly. The platform does not collect them.
Questions
How do I cancel?
Open the appointment and cancel it. Do it as early as you can — a slot released the night before can still be used.
The advocate has not replied.
Requests time out rather than sitting for ever. If nothing comes back, book with someone else on your shortlist; nothing is lost.
Can I message before booking?
Messaging opens once there is a booking or a matter between you. It keeps advocates’ inboxes usable.
Next
Finding the right advocate
How the filters work, what the badges mean, and which numbers on a profile are worth reading.
Calendar, and putting it on your phone
Hearings, appointments and deadlines in one place — and subscribed to from the calendar you already use.
Messages and documents
Talking on the record, and sending papers that are not sitting in an email account.
All guides
Reviewed 24 September 2026